POS systems are everywhere. There are probably thousands of varieties on the market today, and every company claims to have the best POS software ever made. The fact is, at the core, most POS software programs are similar. They process payments, manage inventory, and maybe even perform some other important tasks like manage customer information.
Innovation in the POS world does exist, however, and certain companies are truly setting themselves apart with incredible software that goes beyond just payment processing. Here are five tips for finding an innovative POS system in today’s overcrowded market.
1. Look Past the Basics
Whether you’re looking for a POS system for retail, eCommerce, or some other industry, there are some things to keep in mind when it comes to innovation. Every POS system offers the basics of payment processing and inventory management, but you want more than just those features without unnecessary bells and whistles.
Some POS companies will load their software with “extra features” in order to make the software seem more innovative, but often, those extra features are just a distraction. Look for things like integration with tax software or inventory ordering software.
These are innovative and useful tools that you can actually benefit from. Having 1,000 fonts and 25 colors to customize your interface with isn’t exactly innovative. Look for practical and useful tools from a company that’s always looking for ways to improve on its original designs.
2. Check the Company’s Reputation for Excellence
Speaking of the company, don’t forget to check who you’re buying from. You might have found a POS system that you think will fit your needs, but if you don’t research the company you’re purchasing it from, you’re opening up a whole new set of problems.
A company with excellent customer service and a dedication to high-quality products will always outperform the competition. It’s these companies that set the standard in whatever industry they’re operating in, and since your POS system is for your business, you shouldn’t settle for less. Why risk your business’s success on a company that offers less than the best?
The best place to check a company’s reputation is online. Check out their website, social media pages, and review pages online to get a better idea of how the company operates. No one knows better than previous customers how good a company’s customer service is!
3. Try a Demo
Before you take the leap and actually purchase a POS system, see if the company offers a demo or trial version of the software. You should always try out new software before you buy it, because you may find that it’s not right for your business at all; and then you’ve just wasted money on it.
Most websites should offer a demo, but if they don’t, contact the company by phone or email to see if you can get access to a trial version. If you can’t, it might just be a good idea to skip that POS software altogether. You want to know what you’re buying before you spend money on it!
4. Check Tech Reviews
Another great place to find innovative POS software is on tech review sites like PCMag.com. These sites provide in-depth reviews of the latest tech and can tell you everything you need to know about the software you’re looking at.
You’ll find information on the functionality, cost, and features of the software, in addition to comparisons to other brands and competitors. This information goes a long way when you’re looking for new POS software. Next time you buy, check out PC Mag or another tech review site first. (You’ll thank us later)
5. Look at Your Industry Standard and Trump It
You want to set yourself apart from the competition, right? Of course you do! When you’re looking for POS software, the first place to look is at the industry standard. What POS systems are being used by your competitors? What features do they offer? Once you’ve identified the industry standard, trump it.
Find a software that does everything your competitor’s software does and then some. Again, be sure the extra features are practical, but look beyond the industry standard so you can truly set yourself apart from the competition.
POS Software is Here to Stay
It’s safe to say that POS software isn’t going anywhere anytime soon. This incredible tool has already created an entirely new world of payment processing and business management tools, and as technology improves, so do POS systems.
Only time will tell what kind of amazing features the POS systems of the future will have, but what is certain is that these are must-have tools for businesses of all sizes.
Whether you’re just getting started or you’ve been in the industry for twenty years, upgrading to a POS can revolutionize so much more than just your payment processing.