Food For Thought
The Chargeback Machine: Inside TikTok Shop’s War on Its Own Sellers
I started looking into TikTok Shop chargebacks because of a sentence I kept finding, in slightly different forms, across forums,…
Who Gets Paid First: Inside Shopify’s Quiet Rewrite of Repayment Priority
I keep thinking about a sentence buried in a help document, the kind of sentence written to be skimmed, not…
The Cost of Doing Business: How Shopify Rigged Its Own App Store
I spent three weeks reading through Shopify's developer forums, and somewhere around the four-hundredth post about fake reviews, I started…
Surge AI’s Crowdwork Pay Machine and the Workers It Leaves Behind
There is a job posting that reads like an offer too good to be true. "Train AI on the richness…