Amazon – A Brief Overview
Amazon is an International Technology company with its essential business in e-commerce, cloud computing, digital streaming, and artificial intelligence. Its headquarters is in Seattle, Washington.
The brand retails digital contents, industrial supplies, appliances, housewares, books, electronics, toys, groceries, clothes, and many other goods, either directly or acts as the distributor between other sellers and Amazon’s millions of customers.
Mr. Amit Agarwal is the Global Senior Vice President and Country Head of Amazon, India while Mr. Manish Tiwary is the Vice President and they are in charge of the eCommerce’s chief customer business in India.
Amazon Warehouse India’s space or Fulfillment Centres
An effective operation for a scalable and ubiquitous brand requires a lot of space for its setup, offices as well as storage for successful maneuvers. Moreover, the demand for fulfilment centers has stood out in the preceding years with booming e commerce sites.
Amazon has capitalized on fulfilment centers for its sellers. Unlike traditional warehouses, these are super colossal with prolific storage capacity.
The fulfilment centers are procured with advanced engineering machines. Predominantly situated in logistics parks and industrial areas of India in the cities of Kolkata, Delhi, Gurugram, Jhajjar, Pataudi, Ludhiana, Jaipur, Bengaluru, Chennai, Hyderabad, Ahmedabad, Mumbai, Poona, and Nagpur.
The new fulfilment centres being in Pune’s Khed, Bangalore rural Mamidipally village (Tamil Nadu), Taluka Bhiwandi(Mumbai) get a rent-free period also depending on the leased agreements and rates per square feet.
The overall network of these centres is 10 million square feet which is equivalent to the size of 125 football fields.
A Glimpse into Fulfilment Centres
Amazon fulfilment centres not only store products but also serve as exuberant distribution centers with steadfast delivery executions.
They offer a variety of everyday basics and groceries across India to deliver a spirited, prompt and dependable shopping experience for its consumers and sellers across the country. It has more than 60 fulfilment centres with a surplus of 25 internet sites.
The fulfillment centers have separate buildings for specifically those products that are pressed for service during holiday seasons or peak times of the year.
Besides storage, Amazon picks, packs, and delivers products to its consumers with help of streamlined machines and the potential team from its fulfilment centres.
Along with the storage of bulk inventories, these centers help in the smooth function of the logistics process while simultaneously giving stress-free exposure to the sellers.
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Amazon India has recently signed an agreement with GMR logistics park, Hyderabad(Telangana) to lease a warehousing space spread around 10 lakh square feet for 20 years.
It plans to expand its fulfillment network in India with a considerable increase in its storage capacity and will then have 43 million cubic feet of storage capacity, across 15 States, supporting around 850,000 sellers across India.
Amazon customers will soon be able to temporarily connect their Amazon account to the Alexa-enabled device in their hotel room with the help of Alexa for Hospitality. Guests will be able to play their favorite music from services offered by Amazon and listen to audiobooks when they check in which will automatically be switched off during checkout.
Hotel Marriott worldwide has partnered with the brand for this latest device to give their customers an excellent travel experience.
The Hyderabad office of the ecommerce major is the first owned office building outside of the U.S.
The latest office of Amazon is in Chennai. With an Avante guard layout and well equipped with contemporary tech, it will work by incorporating internationally-recognized building standards.
New Delhi represents the largest office space for the same in the National Capital Region with a sprawling area of 200,000 square feet.
For customers who are not into online shopping, the brand has introduced Amazon Easy stores with local entrepreneurs where the consumers can walk in for assistance for buying from the company’s website or mobile app.
Yet another ingenious progress of the brand is Amazon Polly Service which will turn texts into lifelike speech. Amazon Polly will be available in the regions like middle east and the Asia Pacific where customers will be able to synthesize 60+standard voices that will be available in 29 languages with Polly Portfolio.
What helps accelerate faster delivery
Amazon India sells millions of merchandise that are stockpiled in warehouse space.
Mushrooming the brand’s proficiency is an assiduously synchronized system of conveyor belts, slides, and machines that do everything from attaching labels to packaging boxes to checking weight and quality control along with its exceptionally trained and proficient team members.
Diligent delivery partners help the ecommerce major to meet every deadline in terms of delivery. They pick up buyers’ orders as mentioned for same-day or next-day shipping preference.
Free delivery, express, and specific time delivery, or super saver benefit deliveries are applicable only if your orders qualify the defined parameters or you have a prime membership.
A serviceable pin code be it a village gets eligible for delivery through Amazon Flex, The delivery Service Partner, and Amazon Logistics and further while creating thousands of businesses for the people.
Third-party logistics companies
Fulfillment by amazon (FBA) is a program run by Amazon India that stocks the entry of their products and allows other companies to utilize its colossal setup to provide e-business for their customers.
When using FBA, sellers across India send their products to Amazon’s fulfillment centers and once an order is placed, Amazon picks and ships the order to the customer without the sellers (third party logistics companies) having to do anything.
Orders fulfilled by the company are not only eligible for Cash on Delivery, Free Delivery Promotions, and Guaranteed Next-Day delivery but also benefit from Amazon’s customer service and returns management, enabling sellers to focus elsewhere in their establishments.
Delivery partners or private companies partner with this supply chain to scale up opportunities and resources for themselves and empower the fastest deliveries for Amazon.
Staying committed and reaching the majority
A virtual shelf space, creating thousands of job opportunities, supporting small businesses, and focussing on investments by Amazon India all together proved to be a quantum of leap for the brand from the economic disruptions of the pandemic and otherwise also.
The supply chain is playing a promising role in empowering ancillary businesses across the country, bringing local offline retailers and neighborhood stores into the mainstream, and the sellers placing their trust and confidence in Amazon to grow and fructify.
Key seller cohorts like ‘karigars’ for weaves and artisans have a niche in the company’s site with an essence being on programs like Local shops of Amazon(for online selling), Amazon easy (for assisted shopping ) and I have space (for last-mile deliveries) indicating Amazon India’s commitment of creating thousands of jobs and reaching farthest.
So what are Amazon Warehouse Deals
Placing the accent upon Amazon Warehouse India, they are independently a part of Amazon’s business and offer discounted deals on popular categories, hot sellers like smartphones, laptops, tablets, home, and kitchen appliances, and thousands of other products along with renting used textbooks.
Products that are warehouse damaged, returned, renewed, or something that is still as great as new but failed to meet Amazon’s rigorous standards to be ‘new’ come under Warehouse deals.
Numerous onuses within ourselves are attached while buying second-hand or used products. Imagine returning an item or gadget purchased from Amazon due to a mismatch in its electronic configurations, power, and stats or variations in size and colors.
The brand splendidly manages these returned items to renovate them to be sold here.
It is a trustworthy, upfront, and credible place to look for deals on used items that come under open-box or new condition segments.
The inspection mechanism in Amazon Warehouse
Every item listed on the website is tested thoroughly, graded precisely, laboriously quality checked, and inspected unfailingly with Herculean efforts.
Energy-consuming for the team but reasonably profitable for the buyers, the inspection mechanism has a 20-point check-up procedure to determine the product’s quality before it is put up on the website for sale.
The easily accessible site, enticing offers on products, super-efficient machines, effervescent staff team, and automated robots work together to assist, pick the products and package them accurately according to their type to reach the doorsteps of its valued customers thereby becoming the most searched companies on the web.
Comprehensive assistance in the selection of merchandise
Elaborate explanations about the products available on the site make it easy for consumers to choose from an extensive range of merchandise while describing its appearance, functional qualities, accessories, and packaging conditions.
A mobile shopping app and convenient electronics payments with cash-on-delivery options make the consumers dive into Amazon India with optimism and faith.
Depending on the item condition and quality check the merchandise is labeled with ‘new’, ‘very good, ‘good’, and ‘acceptable’ in the Warehouse deals Section.
Customer Support
24-hour customer support is surely creditable with a responsive and eager beaver team of representatives. For product details, any product-related issues, returns, and refunds, you can simply connect to their customer service department both on-site or over a call and get the queries sorted sans dilemma.
Exchange schemes
There is an exclusive 30-day return policy with various items that come with a refund or replacement option within 90 days of purchase.
Some merchandise stated under ‘renewed’ meet the requirements for Renewed Guarantee by Amazon.
Additional ins and outs
The ecommerce giant has sorting centers in eight centers in India.
The Sort Centres classify customer packages based on the location and mode of transportation of the package to customers. Amazon India uses hi-tech technology and automation such as Sort Slides and Auto Sorters in its sortation network.
Closer proximity to major cities acts as an imperative advantage for the supply chain as it reduces the time taken for deliveries.
The brand that introduced Kindle to the world
Amazon is a numero uno on the roll with its introduction of Kindle e-books to the masses and giving them unlimited access to the world of books.
Let’s also peep in as to why should people read books https://icytales.com/why-should-people-read-books/
The e-commerce major has turned into a coherent force in e-book publishing retail and its expansion in these devices has further led to its histrionic development.
Amazon, India has gained popularity as a well-established e-commerce retailer through its hi-tech mechanization, innovative schemes, consumer precedence, and tremendous endeavor in its functioning with a focus on timely delivery and potential futurity.
Recycling Electronics
Trade-in Device
Amazon offers trade-in devices and a recycling program for electronic items including Amazon devices.
For an insight click here https://www.amazon.com/l/9187220011
The trade-in program allows customers to receive an Amazon Gift Card in exchange for thousands of eligible items including Amazon devices and non-Amazon devices. Non-working devices are eligible.
Recycling Device
Amazon covers all the costs associated with shipping and recycling devices and accessories through Amazon Recycling Program.
All devices sent for recycling undergo material reclamation by a licensed recycling facility.
Every identification mark or personal information is destroyed before and during the recycling process.
Recycling Batteries
Worried about what to do with old batteries. Used batteries will be taken by Amazon and recycled free of charge with Amazon’s collaboration with Call2Recycle.
Spiraling in full swing, the e-business giant has prolifically compiled its standards with a step-wise strategy and innovative technology while facing abounding challenges from all fronts. The pioneer’s methodology lies in its new-fangled ideas for expansion and proficient marketing.
Customer satisfaction and sustaining high-quality standards for all its products and covering mostly all genres of products have bought a massive transformation for the brand taking it towards global success. It has gradually become the most loved, dependable site for Indian households as well as other sectors.
Last Updated on by ritukhare